PD on Effective Communication

A workshop was conducted on Effective Communication for teaching staff by Revathi Turaga. It was stated that communication has a great impact on our work environment and ultimately affects our success. 

The four major communication skills and how they impact your ability to communicate effectively were explained as: -

Communication Skill #1 - Thinking

Thinking as being a communication skill, we should have a clear idea of symbolic internal reality we want to convey to another person or group of people and it is the beginning of effective communication.

Communication Skill #2 – Listening

Effective listening allows entering the reality of the other person and understanding what their internal symbolic reality is. Only when this is done we are able to communicate effectively by understanding what anybody is sharing with us, even if it is very different from our personal perspective.

Communication Skill #3 – Speaking

The third communication skill that leads to effective communication is our selection of words and the voice tones that we use when we speak them. While this may the part that most people concentrate on, research has revealed that nonverbal communication has more impact than the actual words that we use. In fact, the nonverbal portion of the communication can actually change the meaning of the words that we say.

Communication Skill #4 – Nonverbal Communication

Non verbal Communication is the communication skill that usually receives little thought because it happens automatically. We actually learn to communicate non verbally at a very young age and are able to communicate quite effectively using only nonverbal communication.
     

Keeping all these skills in practice we can improve and communicate nicely and effectively.